Useful answers, any hour
Respond to routine questions using your approved services, pricing and FAQs. Support English and Arabic conversations, including enquiries that arrive after hours.
YOUR BUSINESS KNOWLEDGEGDA CONSULTING · FOR UAE SERVICE BUSINESSES
Your next customer
is on WhatsApp.
Be there to reply.
Turn incoming enquiries into a clear next step. A managed AI receptionist that answers routine questions, captures job details, and helps with booking requests in English and Arabic.
Built for your business. Set up and supported by GDA.
English + العربيةYour approved answersHuman handover
WHATSAPP RECEPTION · PREVIEW
G
GDA Demo CleaningFictional business · Dubai
Illustrative conversation. Explore the interactive demo →
ONE CONNECTED RECEPTION WORKFLOWANSWER QUESTIONSCAPTURE ENQUIRIESCOORDINATE NEXT STEPS
Meet your WhatsApp receptionistKeep the conversation moving.
Keep the conversation moving.
Even when your team is busy.
Give each enquiry a useful response, with the right information and a clear route to your team. Start with the messages your business already receives.
Get the details that matter
Collect the service, location and other details your team needs. Keep the enquiry and conversation together, ready for a quote or booking decision.
A CLEARER ENQUIRYA booking, or the right person
Support bookings within agreed availability rules. Send custom quotes, exceptions and requests for a person to your team, with the conversation attached.
YOUR TEAM STAYS IN CONTROLWe configure the receptionist around your business, agree the connection and booking workflow, and manage the service after launch.
See how we set it up →Start where the enquiries are
For businesses built on bookings.
The strongest fit is a business with regular WhatsApp enquiries, a clear service offer and a team ready to fulfil the work.
Cleaning companies
Deep cleans, move-in requests and recurring services. Collect property details before quoting.
Car care & detailing
Capture the vehicle, service and preferred time. Route condition-dependent quotes to the team.
Salons & studios
Answer service questions and collect appointment requests around your staff’s availability.
Property businesses
Capture requirements and viewing requests, with listing and agent workflows scoped together.
How we workYour business first.
Your business first.
The automation follows.
A practical setup process, with your team involved before the first customer conversation goes live.
1
Understand the flow
Review your enquiries, response gaps, service capacity and current booking process.
2
Configure & connect
Approve the answers, handover rules and channel setup. Agree any integrations in scope.
3
Test with your team
Check both languages, booking rules and exceptions before enabling customer conversations.
4
Measure & improve
Review responses, qualified enquiries and completed bookings against your starting point.
A focused first stepStart with a
Start with a
30-day pilot.
One business, one number and a clearly defined workflow. Establish what works for your team before extending the service.
- Your services, FAQs and approved price information
- English and Arabic response configuration
- Enquiry capture and human handover
- Booking workflow agreed before setup
- Managed hosting, monitoring and a results review
Beyond the first conversation
More of your business, connected.
GDA also builds the software and workflows around your reception service, as your needs grow.
Less repetitive admin
Connect enquiry handling to the steps your team repeats: assigning work, updating records and preparing follow-ups.
Make your tools work together
Scope connections to your CRM, booking tools and internal systems, with clear ownership of the data.
Build what your business needs
Custom platforms and AI-assisted workflows, backed by GDA’s software architecture and delivery expertise.
Before you start
A few useful answers.
Can we use our existing WhatsApp number?
We review your current WhatsApp setup first and agree the supported connection, onboarding requirements and any number changes before launch. The demo is a simulation and is not connected to a live number.
Will it invent prices or confirm unavailable appointments?
The workflow is configured around your approved information and booking rules. Unknown prices and custom work go to your team. We test these cases before launch; your team must keep services and availability accurate.
Does it replace our receptionist?
It handles the routine first response and enquiry capture. Your team stays responsible for exceptions, custom quotes and the customer experience. Customers can request a person.
Does it connect to our calendar or CRM?
We review your tools during discovery and include specific integrations in the agreed scope. The demo does not create real calendar events. An existing calendar connection is not assumed to be included or ready.
How do we know the pilot is working?
Agree a baseline before launch, then review response coverage, qualified enquiries, handoffs, bookings and completed paid jobs. We look at contribution after delivery costs, not just the number of messages answered.
Let’s put your next enquiry
on the right track.
Show us how your business handles WhatsApp today.
We’ll help you define a useful first workflow.